Employee onboarding is a critical process for new hires. If done well it ensures new employees understand their roles and responsibilities, integrates them into the company culture, helps them feel welcomed and appreciated, and increases the likelihood they feel prepared to step into their new positions.
Through a thorough onboarding program, employees are given the confidence and resources to understand they can make a difference by contributing to the company goals and mission. So it is best not to cut corners in this arena. Proper onboarding can decrease training time and the frustrations surrounding employees not knowing important company policies and procedures. Further, it increases morale and reduces turnover by showing the employee he/she is valued.
New Onboarding Checklists can be an extremely valuable tool to ensure all steps have been taken in the process.
10 Commandments of Employee Onboarding:
1. Thou shalt not bear false witness against thy employee: Be honest about the roles and responsibilities of the job. “No surprises,” is the best policy.
2. Thou shalt give a written plan of employee objectives and responsibilities: Provide a job description that suits the position.
3. Thou shalt give thy employ thy undivided attention: Provide an orientation with no distractions.
4. Thou shalt have relevant paperwork ready: Make sure all personnel/administrative forms are prepared and ready to be completed the first day of orientation.
5. Thou shalt introduce thy employees to thy neighbors: Assign a mentor or buddy to the new hire to get the employee acclimated to their new position and provide an avenue to ask questions and obtain important company information.
6. Thou shalt set up thy employee’s work station: Stock the new employee’s work station with all needed supplies, such as paper, business cards (if applicable), voicemail and email accounts, and leave a staff list/phone directory on the new hire’s desk.
7. Thou shalt schedule one-on-one time: Provide weekly or bi-weekly meetings to touch base with the employee. Also complete a 30 or 60 day review prior to a scheduled annual review.
8. Thou shalt create a balance: Give a bit of relief to the classroom orientation approach, such as going out to lunch or having other employees present information segments.
9. Thou shalt clarify the company culture: Make an employee handbook available to the employee. Ensure you review company policies and procedures, such as attire and attendance policies. Include company values and mission statements.
10. Thou shalt think beyond the first few days: After 90 days request formal feedback on the new hire’s performance from his or her supervisor. Be sure to solicit feedback from the new employee, as well. Take this opportunity to address issues before they become difficult problems to solve or reasons for the employee to give up and resign.